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Delivery Policy

Welcome to nafola.shop. This policy outlines our order processing, domestic shipping within the United States, transit times, and relevant import/export compliance requirements. Please review the following information before placing an order.

  1. Shipping Scope

Currently, nafola.shop only provides shipping services within the United States to eligible addresses. We do not support orders for delivery outside of the United States.

  1. Order Processing Time

Once payment for an order is confirmed, it typically takes 1–3 business days to process the order and prepare it for shipment. Processing times may be extended during holidays, periods of high order volume, or due to other exceptional circumstances.

  1. Transit Times (Within the U.S.)

After an order has been dispatched, the estimated transit time within the United States is 3–7 business days. Actual delivery times may vary based on the destination address, weather conditions, holidays, carrier operations, and other uncontrollable factors. These timeframes are estimates, not guaranteed delivery dates.

  1. Shipping Carriers

We select appropriate logistics carriers—such as USPS, UPS, or FedEx—based on the destination address, package specifications, and service arrangements. The specific carrier for your order will be indicated in the shipment details. If a tracking number is provided, you may use it to check the status of your shipment on the respective carrier’s official website.

  1. Shipping Costs

Applicable shipping costs will be displayed at checkout; the final amount confirmed at the time of order submission shall apply. Any free shipping promotions or other delivery offers will be applied in accordance with the terms of those specific promotions.

  1. Import/Export and Customs Compliance

This website provides shipping services exclusively within the United States. All orders must comply with applicable U.S. laws, regulations, shipping policies, and requirements governing the movement of goods. In any instances involving imports, exports, or other cross-border transport, we will adhere to all relevant customs declaration, trade control, and compliance requirements. This website does not offer shipping services to locations outside of the United States.

  1. Shipping Information and Exceptions

Customers are responsible for ensuring that the provided shipping address, postal code, and contact information are accurate. Delays resulting from incorrect addresses, the inability to contact the recipient, or other delivery-related issues may affect the delivery schedule. If your package is delayed, if there are any irregularities with the tracking information, or if the tracking has not been updated for an extended period, please contact us using the contact details provided on the nafola.shop website.

  1. Receiving Your Package

Upon delivery, please promptly inspect the outer packaging and the items inside. If you discover any damage to the package, missing items, or other shipping-related issues, please contact us as soon as possible. Please provide your order details and any relevant photographs so that we may assist you in verifying and resolving the matter.

  1. Policy Updates

We may update this policy from time to time due to changes in logistics arrangements, business operations, or legal requirements. Any updates will be posted on the nafola.shop website and will take effect from the date of publication.